Live chat increases conversions by 20-40% by answering customer questions in real-time. Agent Wise X integrates chat solutions like Tidio, LiveChat, or Shopify Inbox. We configure automated responses for common questions, set up chatbot flows for after-hours support, and create seamless handoff to human agents. For businesses using WhatsApp heavily, we integrate WhatsApp chat widgets for direct customer communication.
April 15, 2026